Recover Your Order

Re-download labels or finish unpaid checkout

Use your recovery token and six-digit code, a batch master token, or crypto wallet lookup. Re-download PDFs, pay an open order, or get a receipt. Need help? See the FAQ or Support.

Individual Order Batch Orders (Master Token) Wallet Address

Recover Individual Order

Use your order token and code to recover a single order.

Recover Batch Orders

Use the master token from your CSV batch import to recover all orders from that batch.

This is the recovery token provided when you uploaded your CSV batch import.

Recover by Wallet Address

Recover orders using the cryptocurrency wallet address used for payment and the recipient's postal code.

The wallet address you used to pay for the order.
The postal code of the shipping destination (to address).