International Shipping Guide
When shipping internationally, you follow the same steps as domestic shipping—carrier, package, addresses—plus you must provide customs information. We use this to generate the required customs forms for your shipment.
When is a shipment “international”?
Your shipment is international when the destination country is different from the origin (From) country. On the shipping form, check “I am shipping to a different country” to reveal the customs declaration section.
What customs information do I need?
- Type of contents — e.g. Merchandise, Gift, Documents, Sample.
- Contents explanation — A short description of what you’re sending.
- Non-delivery option — What should happen if the package can’t be delivered (return to sender or abandon).
- Customs items — At least one item with quantity, description, value (USD), weight, and origin country. For some destinations you may need an HS/tariff number (look up here).
- Signer/name — The person certifying the information.
Tips for international shipping
- Be accurate with contents and values; customs may open or inspect packages.
- Total weight of all customs items must not exceed the package weight you entered.
- Restrictions and prohibited items vary by country; check the destination country’s rules.
- Delivery times are usually longer than domestic; express options cost more but are faster.
Back to the form
Return to the shipping form to create your label. Use the International Shipment checkbox to show the customs section when your To address is in a different country.