Recover Your Order

Individual Order Batch Orders (Master Token) Wallet Address

Recover Individual Order

Use your order token and code to recover a single order.

Recover Batch Orders

Use your master token from CSV batch import to recover all orders from that batch.

This is the recovery token provided when you uploaded your CSV batch import.

Recover by Wallet Address

Recover orders using the cryptocurrency wallet address used for payment and the recipient's postal code.

The wallet address you used to pay for the order.
The postal code of the shipping destination (to address).